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 Judith
L. Bell, CISR, CPIW
Operations Manager
Sterner Insurance Associates Inc.
Judy began her insurance career in 1979 when she took a position
in the coding department of Harleysville Mutual Insurance Company.
To further her career, she took insurance related classes that were
offered to her and quickly advanced to a position in the marketing
department, where she worked on various projects including demographic
studies. Her new position also provided her with the opportunity
to be involved in panel discussions with agents to search for ways
to improve the company’s products and prices and participate
in meetings with agents to introduce new insurance products.
“I really enjoyed working with agents and felt that I could
better use my knowledge and skills in an agency position,”
says Judy. “So in 1985, I made a career change and worked
to obtain my insurance license in property and casualty. With my
insurance license and knowledge from other insurance classes, I
worked my way up to the position of customer service representative
for commercial accounts, where I worked to insure businesses and
company assets.”
In 1995, Judy accepted a position at Sterner Insurance as a CSR
for both personal and commercial accounts. With the agency growing,
she made a career choice to focus on personal lines and became the
Personal Lines Manager, where she handled the customer service of
clients, acting as a liaison between Sterner Insurance and the insurance
companies and handling claims for the agency. While working for
Sterner Insurance, Judy also has earned her Certified Insurance
Representative (CISR) designation. In 2008 Judy was promoted to
Operations Manager in charge of internal processes and training
of new employees. She continues to handle the claims and oversee
the daily operations of the personal lines department.
“I like the personal touch of getting to know my clients and
being able to help with all of their insurance needs for both family
and life,” says Judy. “I firmly believe that continuing
to take classes to expand my knowledge and keeping up with industry
changes is the key to giving the best service to my clients.”
Please feel free to contact Judy at your convenience by calling
Sterner Insurance at 610-966-1315 or by emailing her directly at
judy@sternergroup.com.
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